Benefits:

Employee discounts
Flexible schedule
Free food & snacks
Bonus based on performance

Location: Greater Boston Area
Reports to: Regional Manager & Director of Events
Pay: $18–$22/hour + tips (based on experience)
Hours: 15–30 hours/week (April–October; reduced winter hours)

About Us

Far Out is a New Zealand-style ice cream company based in Boston, MA. We blend real fruit with premium ice cream to create made-to-order, vibrant desserts that bring joy to our guests. Our mission is simple: serve exceptional ice cream with enlightened hospitality. As we continue to grow through pop-ups, events, and new shop openings, we’re looking for a dedicated Events Supervisor to help lead our catering and events program.

Position Overview:

The Events Supervisor is the on-site lead for Far Out’s events and catering operations — ensuring every event runs smoothly, safely, and memorably. This role bridges operations and hospitality: you’ll lead small teams, oversee event setup and breakdown, maintain high standards of service, and serve as the face of Far Out Ice Cream for clients and guests.

This is a hands-on, customer-facing role suited for someone who’s dependable, detail-oriented, and thrives in dynamic environments. You’ll also work occasional in-store shifts to stay connected with the broader team and menu.

Event Operations & Leadership

Lead all on-site event setup, service, and breakdown with a focus on efficiency and guest experience.
Manage and direct event staff — ensuring clear communication, delegation, and teamwork.
Maintain event equipment, vehicle readiness, and small inventories.
Uphold health, safety, and cleanliness standards throughout each event.
Serve as the primary point of contact for clients and ensure a professional, friendly presence.

Logistics & Coordination

Prep event supplies, ingredients, and signage.
Load and transport equipment using the company van (driver’s license required).
Verify event logistics (arrival times, parking, power, serving setup, etc.).
Collaborate with Regional Manager on staffing coverage and vehicle maintenance.

Client Experience & Feedback

Represent the Far Out brand with warmth, professionalism, and care.
Collect and relay client feedback post-event to August (Director of Events).
Support repeat business opportunities by delivering consistently excellent service.

Team & Communication

Participate in a 15-minute weekly check-in with August and Brad.
Report event summaries, quality control notes, and any operational needs.
Ability to pick up in store shifts if they would like get more hours worked and familiarize oneself with the brand and operation

Qualifications

2–3 years of food service or hospitality experience (event/catering experience preferred).
Valid U.S. driver’s license; comfort driving large vehicles (van training provided).
Strong communication and leadership skills — confident managing small teams.
Ability to stay on feet for extended periods and lift and move equipment to and from different sites
Excellent customer service instincts with calmness under pressure.
Dependable, detail-oriented, and self-motivated.
Availability on weekends and evenings (typical event times).
6-month minimum commitment preferred.

Ideal Candidate

You might be a great fit if you’re:

A post-grad or creative professional looking for flexible, engaging work that blends operations and hospitality.
Energized by fast-paced, people-centered environments.
Excited to help elevate the Far Out brand at weddings, festivals, and corporate events across the region.

Benefits

Free ice cream or beverage each shift
25% employee discount
Paid training
Opportunities for advancement into full-time or management roles
Performance-based bonuses during peak season

Pay: $16 per hour (+ tips)

Expected hours: 20 – 40 per week

Compensation: $18.00 - $22.00 per hour

Real Fruit, Real Ice Cream, Really Good!

When our founders visited New Zealand, they not only encountered the beautiful culture, but were met with the joy of trying what Kiwi’s call ‘Real Fruit Ice Cream.’

We hope that our ice cream can be a vehicle for something greater: focusing and participating in the rich communities we are located in, spreading happiness to our customers and our team members, and striving towards sustainability goals.

We believe in sincerely connecting with customers and creating a company culture that puts our teammates first. Like every worthwhile mission, the journey to this point takes time. From the beaches in Hull, MA to our beautiful Brookline, MA storefront; we are excited to see where Far Out goes next.

(if you already have a resume on Indeed)